Privacy Policy

Effective Date: March 22, 2026
Last Updated: March 22, 2026

This Privacy Policy describes how Agendova (“we”, “us”, or “our”), operated as an appointment management SaaS, collects, uses, and shares information when you use our mobile application (the “App”), our website, and associated services.

1. Information We Collect

1.1 Personal and Account Information

To provide our services, we collect information that identifies you or can be used to identify you, including:

  • Authentication Data: We use secure third-party providers to manage logins via Email Address and Phone Number.
  • Contact Information: First name, last name, and business phone number.
  • Professional Identity: Business name, logo, and physical address.

1.2 Payment Information

When you subscribe to a paid plan, your payment information is collected and processed by our third-party payment processors:

  • Web Transactions: Processed securely via Stripe.
  • Mobile App Transactions: Processed via the Apple App Store or Google Play Store billing systems. We do not store your full credit card details on our servers; we only receive confirmation of payment and necessary transaction identifiers.

1.3 Business and Operational Data

We collect data necessary to run your appointment scheduling business:

  • Service Catalog: Names, prices, durations, and categorization of the services you offer.
  • Business Hours: Opening and closing times.
  • Business Presence: Website URL and Google Maps location details.
  • Operational History: Information about your previous management systems (e.g., if you are migrating from another software).

1.4 Technical and Usage Data

  • Preferences: Language settings, currency preferences, and theme choices (Dark/Light mode).
  • Marketing Information: How you discovered our platform (Discovery Source).
  • Device Information: Basic device metadata required for the App to function.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Service Provision: To create and manage your professional account and business profile.
  • Payment Processing: To manage subscriptions, renewals, and billing history.
  • Communication: To send appointment reminders and notifications (via WhatsApp or Email) as configured by you.
  • Personalization: To localize the app experience based on your country, language, and currency.
  • Improvement: To analyze how the App is used and improve our features.

3. Data Storage and Third-Party Processors

We do not sell your data. We share your information only with trusted service providers essential to our operations:

  • Cloud Infrastructure: We use industry-leading secure cloud providers for database management, authentication, and secure file storage (e.g., business logos).
  • Payment Processors: Stripe (for web) and Apple/Google (for mobile apps) to handle all financial transactions.
  • Google Maps API: Used for business location search and address validation.
  • WhatsApp Service: Used to facilitate the sending of appointment reminders to your clients.
  • Localization Services: Used to provide visual indicators for localization.

4. Your Rights and Data Control

As a user of Agendova, you have the following rights:

  • Access & Rectification: You can update your business and personal details directly within the App settings or onboarding flow.
  • Data Deletion: You may request the deletion of your account and all associated business data at any time.
  • Consent: You can withdraw your consent for optional data collection (such as marketing discovery sources).

5. Data Security

We implement industry-standard security measures provided by our hosting and infrastructure partners to protect your data. This includes encrypted connections (SSL/TLS) and secure authentication protocols.

6. Children’s Privacy

Our services are intended for professional use and are not directed at children under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:

Email: support@agendova.com
Website: https://agendova.com